Whilst looking forward to her to discover the portion at another place, the cashier, aged all-around twenty five bought into an argument with A different customer, who was in his 70’s and really threatened him with Actual physical violence. Vivian had to intervene to stop the employee a number of times This is not only disrespectful although not how to treat a consumer. I and one other buyers were being horrified and could not consider what we have been witnessing. AutoZone really should fire all the shift and employ those people who are additional client service oriented.
It is just a disgrace and I’m really upset I needed to operate all around for a part which was suppose to become ready currently, hardly ever even getting a get in touch with back to apologize with the delay. I still do not have the element. Thanks
August 11, 2016 at eight:43 am Worst encounter at any time went there very last month to secure a burned-out gentle changed the guy that did it put it in it didn’t do the job he Jiggle It All around It really works and I used to be on my way then weekly later it went out again after which came back again on then went out so I’m guessing he didn’t have it in there appropriately up coming point I do know the other lights out it’s a Suzuki that happens yearly so I went back again on the AutoZone to discover if they might replace the passenger one particular and find out In case the motorists 1 just wasn’t set in thoroughly is why it’s happening and off the impolite Woman with the counter told me they didn't install lights wow actually what a liar she ought to be fired so I went to O’Reilly they kindly exchange the burned-out 1 around the passenger side and the motive force facet Jiggle It All over obtained it Doing work again I actually didn’t count on him to fix that so now I’m wanting to resolve just what the dude at AutoZone tousled on my driver aspect it’s remarkable the impolite Lady along with the person that did my everyday living we’re back chatting After i was finding One more light-weight so possibly he instructed her that he was Silly and he broke it and instructed her to tell me which they didn’t do lights what a couple of trolls
I might advise everyone with auto has to visit Autozone especially the a person in Gilbert Arizona Retail outlet # 2731.
June 25, 2017 at one:28 pm I wanted to touch upon my shopping experience at a retail store in North Miami Florida on June 24th, 2017. There was an staff by the identify Garin.I, he was the ideal. I'd a difficulty with my car or truck, but I only understood how to describe the Appears that my vehicle was possessing. He was so educated, he helped me come across the correct parts that I desired just based on the Seems that I instructed him.
A regional representative contacted me soon right after and reported they were being likely to deal with it. I haven’t herd from them given that.
Properly —becoming a handicapped Paralegal from NY …I’m confident not about to just Permit this GO…………I had been taken care of like a bit of TRASH,,,,,,,After i went to get a brand new battery for my motor vehicle…..
The manager was really impolite. I gave him a letter (printed out from my Laptop or computer) indicating I've problems talking. I showed him the aspect I desired but he wanted to Check out the codes on my automobile.
Car Zone , disgrace on you for permitting your employees take care of consumers similar to this.This is a wonderful possibility to make an case in point out of this retailer manager before other workers.
July 1, 2014 at 9:24 pm I'm producing you to inform you which i didnt are aware that underneath your warrenty system that I had to buy two of the identical portion to ensure that the warrenty to kick in. This according to The shop supervisor of the portage in retailer. She was exceptionally impolite and knowledgeable me of the plan.
I’m definitely glad he served me that working day. I took my vehicle to my mechanic combined with the parts he offered me, and my issue was solved. I had been baffled concerning why he was sporting a red shirt vs . a gray one particular. Somebody with that kind of knowledge and expertise is unquestionably an asset to your autozone organization.
March 23, 2016 at eleven:32 pm My boyfriend and I are are really displeased, to convey the the very least, Together with the Cynthiana, KY AutoZone retail store team. We were acquiring parts to get a Honda we purchased for me to drive to and from school. Beforehand we acquired a muffler to the Honda, of which they ordered the wrong portion because seemingly they didn’t recognize that Honda parts are distinct from Several other automobiles. The supervisor did make right on it. We later on purchased other parts with the automobile, of which they didn’t learn from the former time to check the measurements, these parts had been also wrong. Definitely to goodness we aren't the one two On this city who personal a Honda as being the product sales staff members need to know measurements for foreign vehicles are unique, but I digress. The car was sitting down at Chuck’s Garage in Cynthiana plus they required the parts to work on it. The lady at Chuck’s Garage known as and spoke to Steve, who she says he was extremely impolite with her and proceeded to argue with her which the parts were being correct even though you could potentially tell they weren’t from Plainly looking at the AutoZone parts as well as the parts that came off the vehicle. Steve also told her that she could not exchange the parts, that my boyfriend, who purchased them, must exchange them. So, my boyfriend, who works two/third shift, 14 hour days/six days each week who experienced just gotten to bed experienced to choose the parts up from Chuck’s, go back to AutoZone, get the correct parts, of which they didn’t have readily available by the way, and return to Chuck’s. Chuck who necessary the parts picked them up from O’ Reilly’s that had just opened in Cynthiana to not way back. My boyfriend And that i took the parts back to AutoZone, we spoke to Steve, who he says he wasn't impolite along with her whatsoever was just telling her that what she had was the ideal parts, even though visually and Plainly she didn’t. The store manager who served us was awesome at first, claimed he didn’t provide the parts in inventory but he could order them was under the assumption we were still ready to do enterprise. My boyfriend explained Chuck’s had the parts they essential presently he just wanted a refund. The shop supervisor demeanor changed. He claimed there’s no telling wherever the parts are coming from, the standard of the parts, and the standard that Chuck’c does for instance. Of which he didn’t know the parts came from O’Reilly’s.
July 7, 2013 at 1:forty nine am on 7/five/13 I purchased a starter from retailer 2401 in sanford,fl didn't Focus on vehicle that day on account of rain storm subsequent day 7/six/thirteen got up an began to just take off aged starter from my satern ls2 as soon as i got the new starter out pulled new starter out to compair to be certain it absolutely was a similar then pluged old starter as much as jumper cables an discovered it absolutely was Functioning wonderful so i set new one again into box by five:30 not even 24 hrs after buy went to retailer 2401 to return starter the person at the counter examines starter ask me whats rong with it i told him very little just found out i didnt want it for the reason that aged starter is Doing the job great he proceeds with my refund untill he needs a code he phone calls the SHIFT MANAGER more than an Go Here he suggests i cant return it for the reason that its has oil from my arms on it so Which means its been mounted so i inform him the Tale when An additional assitant manager walks more than telling me i set up this starter also so i convey to them hey great should you dont want to present me my money back just give me your names, employe id quantity,and store selection and i will connect with corprate then supervisor mark berrios (one of several only people today that did offer his title) laughs at me an seems at the opposite dude an says sto hahaha That which you say say it again (choosing at my place actsent) Which manufactured me extremely upset an i instructed them i wasent leaveing untill I had been givein the info i requested then mark berrios methods from powering the counter into my deal with that has a preventing deminor suggests your intending to leave now or your planning to depart with some new jewlery on buddy (refering to handcuffs) then i say your giong to try and do what to me then he claims deliver you to jail my father andre turner was then strolling into the store due to the fact he knew it had been takeing to extensive an when he gets into the store i give him the starter an saydad they wont allow me to return it then one other supervisor that name i didnt get says really loud you an your son need to have to obtain the fuck out my keep he was so rude a shopper named rachel williams and donte knight which were in line an later provided there names to me explained ohh no and got outside of line and still left The shop but prolonged story Minimize shorter the police arrived an fulfill me an my father before the store an he went in and obtained mark berrios title for me than stated he needed to trespass me and my father but the law enforcement officer even say which the aspect wasent put in just experienced oil from my hand grabbing it an informed me I had been in essence robbed if i didnt contact corparate im seeking to figure why was i trespassed ?
It is a pleasure to come across this kind of individuals – she represents your Group to the best specifications. Make sure you Convey my appreciation to her for the occupation effectively-completed. I can make AutoZone a precedence for all my future automotive needs. Jim Justice